Hugo is the largest specialty provider of customer care, data, and community support solutions for digital native brands. We build and manage high-performance teams that deliver a more nuanced approach to customer support, data annotation, and marketplace operations.

A trusted partner to disruptive startups and iconic brands such as TikTok, Meta, Google, Faire, Outschool, and more. We bring an exceptional standard to your operations with a quality fixation, a multilingual, 365/24/7 delivery model, and the world's most intelligent workforce. 

Our HQ is in Chicago, IL, with an active workforce of 4,500+ globally distributed teammates. Wherever you need coverage, we have the right team to help you win.