General Terms and Conditions

1. General
By using our website (neudesk.com) , you agree to be bound by these terms of use ("terms"). Please review them carefully and completelly before using and/or acceptance. The neudesk.com is created and run by Digital Jetty company.

2. Definitions
The "Application" shall mean any software or website affiliated to neudesk.com and provided by Digital Jetty to offer services related to neudesk.com, Services and its partners services, to be used on any devices and any upgrades from time to time and any other software or documentation which enables the use of the Application.

3. Data protection
Any personal information you supply to us when using the neudesk.com Application will be used by Digital Jetty in accordance with its Privacy Policy.

4. Proprietary rights and licence
4.1. All trademarks, copyright, database rights and other intellectual property rights of any nature in the Application together with the underlying software code are owned either directly by Digital Jetty or by Digital Jetty's licensors.
4.2. Digital Jetty hereby grants you a worldwide, non-exclusive, royalty-free revocable licence to use the Application for your business and personal use in accordance with these terms.

5. Conditions of use
5.1. You will not, nor allow third parties on your behalf to (i) make and distribute copies of the Application (ii) attempt to copy, reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange or translate the Application; or (iii) create derivative works of the Application of any kind whatsoever.
5.2. The Application is currently made available free of charge for their use.
5.3. You acknowledge that the terms of agreement with your respective network provider will continue to apply when using the Application. As a result, you may be charged by the network provider for access to network connection services for the duration of the connection while accessing the Application or any such third party charges as may arise. You accept responsibility for any such charges that arise.
5.5. If you are not the bill payer for the device being used to access the Application, you will be assumed to have received permission from the bill payer for using the Application.
5.6. We might bill you for additional functionalities or services that are not available free of charge.

6. Availability
6.1. Digital Jetty will use reasonable efforts to make the Application available at all times. However you acknowledge the Application is provided over the internet and so the quality and availability of the Application may be affected by factors outside Digital Jetty's reasonable control.
6.2. Digital Jetty and sub-contractors do not accept any responsibility whatsoever for unavailability of the Application, or any difficulty or inability to download or access content or any other communication system failure which may result in the Application being unavailable.
6.3. Digital Jetty will not be responsible for any support or maintenance for the Application.
6.4. The version of the Application software may be upgraded from time to time to add support for new functions and services.

7. Recording Communication
In order to constantly improve our services, Digital Jetty might record and monitor all communication with you, your employees and contractors. That includes calls, e-mails and other forms of communication.

8. Prohibited content
8.1. You are not allowed to host websites with the following content: pornography, adult services, gambling, hate speech, illegal activities, gun trade, crypto scams. 8.2. You cannot host websites for businesses prohibited or restricted by Stripe.

9. Prices
9.1. We will charge you according to the prices listed on our website. We reserve the right to change the prices at any time.
9.2. All amounts are always expressed in United States Dollars (USD) ($), unless clearly specified otherwise.

10. Termination
10.1. Digital Jetty may terminate use of the Application at any time by without giving notice of termination to you.
10.2. Upon any termination, (a) the rights and licenses granted to you herein shall terminate; (b) you must cease all use of the Software

11. Limitation of liability
11.1. In no event will Digital Jetty be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of your use or access to the Application, including loss of profit or the like whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence), product liability or otherwise.
11.2. Digital Jetty is not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, handheld device or mobile telephones as a result of the installation or use of the Application.
11.3. Nothing in these terms shall exclude or limit Digital Jetty's liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation or any other liability which cannot be excluded or limited under applicable law.

12. Disclaimer of warranties
To the maximum extent permitted by law, and for the avoidance of doubt, Digital Jetty hereby disclaims all implied warranties with regard to the Application. The Application and software are provided "as is" and "as available" without warranty or binding of any kind.

Last update: 13 Apr 2024