Call Center Solutions

Industry-leading call center operations with both U.S.-based and global teams. Services include inbound & outbound calls, appointment setting, order processing, and customer retention programs supporting diverse business needs.

TMP Direct is an Award-Winning BPO company providing White-Glove service to our clients with 24x7 Omni-channel Support.

The way consumers interact with their favorite brands is constantly evolving; TMP Direct is prepared to assist clients in the support of these ever-changing operations. TMP can provide flexibility with “Best Shore” solutions by providing teams in the U.S., along with a large offshore workforce across the globe that provides support for voice, email, chat, messaging, and fulfillment. Our support staff and custom IT abilities provide our clients with a fully customizable experience.