User Experience (UX) Strategy & Research

Comprehensive UX research and strategy services to optimize customer journeys. We analyze and map user needs, behaviors, and touchpoints to craft experiences that foster brand loyalty and improve business outcomes.

The Mechanism creates transformative digital experiences that connect human beings to brands, businesses and each other. 

Founded in 2001, The Mechanism was launched on the principle that success in new and traditional media would demand much tighter execution throughout multiple media and customer messaging channels. Since then, experience has proven that the distinctive characteristics of each medium and touchpoint offer unique opportunities for accomplished designers and developers to create memorable, powerfully branded experiences simultaneously in electronic and physical environments. Our mission is to bring that seamlessness between channels to our clients’ businesses. We do this by using our time-tested skills, processes, tools and techniques to deliver rich user experiences and rock solid technology platforms.