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Service Details
Consulting and customized training services for call center operations, designed to improve efficiency, customer satisfaction, and agent performance.
About The Connection
The Connection blends people, strategy and technology to provide engaging experiences through call center services, call center consulting and training and development solutions. They offer shared or dedicated service models providing appointment setting, lead generation, client retention, upsells, customer service, technical support and outbound customer service that focuses on delivering a gold standard customer experience unique to your brand and culture.