Strategic IT Planning and Guidance

Streamline the acquisition and lifecycle management of IT hardware and software, maintaining an up-to-date inventory and ensuring compliance and cost-effectiveness.

We believe you deserve to maximize your IT investments and empower your teams with an award-winning partner committed to your success. With 20+ years of experience and NPS over 60, we redefine IT excellence as a powerful growth driver for growing businesses that demand excellence.  

Our optimal solution enriches our clients’ lives at every touchpoint by combining staff training, advanced security, independent security monitoring, and responsive service.  

Partner with us today and experience the difference of precision-driven IT solutions built for forward-thinking businesses. 
 

Strategy & Planning 

• Strategic IT Planning and Guidance
• Quarterly Strategic Business Review
• Dedicated Account Manager 

Essential Support 

• Single Point of Contact for Technology Issues  
• Employee Onboarding/Offboarding  
• Technology Procurement  
• Technology Asset Management
• Automated Monthly IT Reports  

Obsessive Service 

• Ultra-responsive Help Desk - Unlimited, 24x7  
• Dedicated Technical Phone Team with a 15-second Call Response
• 95%+ CSAT Score
• 60+ NPS Scores
• Over 200 Five-star Google Reviews
• 5.0 Google Rating
• Proactive Quality Assurance Process  

Infrastructure & Cloud Management 

• Microsoft 365 Backup
• Backup & Disaster Recovery Management
• 24x7 Network Monitoring, Management & Configuration
• Server and Desktop Management (PC & Mac)
• M365 and Entra ID Administration

 
Integrated Cybersecurity 

• Endpoint Threat Detection & Response (EDR)
• Web Filtering
• Managed Application Control
• Security Awareness Training
• Monthly Simulated Phishing Campaign
• Operating System & Third-party Patching
• Advanced Email Protection
• Email Security Management (SPF, DKIM, DMARC)
• M365 MFA Management
• Endpoint Encryption  
• Managed Detection & Response with Security Operations Center 
• Automated Monthly Cybersecurity Reports   

About Teal 
With over 20 years of legacy, Teal’s leadership is dedicated to delivering ultra-responsive services, prioritizing integrated cybersecurity, and investing in our team to keep your business productive and competitive.