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24/7 Live Virtual Receptionist

Call Centers
Service Details
Gain actionable insights into your customer interactions with Ruby’s comprehensive call tracking and analytics tools. Monitor call volume, lead sources, and response times to improve service delivery and business strategies.
About Ruby

Customers in today’s on-demand economy expect quick answers and personalized service. At Ruby@, we provide small businesses with the services, products, and analytics they need to manage customer interactions and deliver exceptional experiences. Trusted by more than 13,000 business owners, our US-based, live virtual receptionists and chat specialists create meaningful human connections supported by proprietary technology—building trust, fostering loyalty, and helping win new business 24/7, 365-days a year. Ruby has helped companies grow since 2003 and has gained national recognition as a Fortune Magazine Best Small Company to Work For in the U.S., Inc. Best Workplaces, repeat Great Places to Work rankings and a Silver Stevie for Customer Service Training Team of the Year. To learn more, visit ruby.com or experience Ruby's for yourself by calling 844-311-7829.