Bilingual Call Center Solutions

Provide seamless customer interactions with RPM BPO's fully bilingual (English/Spanish) call center services. Our agents, trained in customer satisfaction and communication excellence, support your business in connecting authentically with customers from North America.

Our mission is to help organizations accelerate growth and scale their operation, while economically advancing the lives of thousands of workers across the world.  

Our team has high English proficiency and Spanish fluency, which allows our client companies to authentically connect with their customers.

We take pride in our values and believe they separate us from the competition.  

Our values:

People first — Treat people right and invest in them

Leadership — This is the foundation of everything

Growth mindset — There’s always a new mountain to climb

Standard of excellence — Do great work and take pride in it everyday 

Our team consists of individuals from many walks of life - young adults, single parents, musicians, former athletes, chefs, artists - but most of all, we are honest hardworking people just like you, and we want to better our lives while doing great work.

RPM nearshoring benefits include:

• Quick ramp-up time
• Scalable teams, start small and grow
• Same time zone as the US and Canada
• Bilingual in English and Spanish
• In-tune with US work culture and trends