Omni-Channel Contact Center Support

Comprehensive customer support through voice, email, chat, and social media channels, customized to meet client needs. Ensures fast, professional, and consistent communication for improved customer satisfaction.

At RDI, we believe in Winning Smart by providing customized, strategic business solutions for our clients. Founded in Cincinnati, OH in 1978, RDI has grown to include 11 locations with over 3,500 employees throughout North America.

RDI's stategic service offerings include: Robust Contact Center Services and Omni-Channel Support, Market Research and Business Analytics, Managed IT Services, Digital Marketing, Creative Design and Branding, and Web and Mobile Application Development. RDI's consultative approach paired with implementable solutions make RDI an all-encompassing business solutions provider.