Medical Appointment Scheduling

Experienced U.S.-based staff provide reliable back office support, managing patient records, scheduling workflows, and staffing needs for practices facing labor shortages or high call volume.

Patient Connect is a HIPAA-certified patient scheduling service that helps medical and dental practices eliminate missed calls, reduce hold times, and book more patient appointments, all while relieving front desk pressure.

Our team of U.S.-based schedulers answers 100% of incoming patient calls and books directly into your EMR, following your provider preferences with precision. We handle everything from appointment requests and insurance verification to reschedules and triage routing, so your in-office staff can focus on delivering care, not managing phones.

We currently support a range of practices across the U.S., from multi-provider clinics to large health systems, with deep experience in Epic and Athena environments. Whether you're facing staffing shortages, call volume spikes, or simply want to improve patient experience, we deliver scalable, compassionate scheduling support that works seamlessly with your team.

Bring excellence back to your front desk — with Patient Connect.