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Service Details
Transform your customer journey with research-driven and user-centered experience design. From discovery through delivery, we improve engagement, satisfaction, and retention.
About Novel Work Co.
About Us
Novel Work Co. is a global strategic innovation firm working at the intersection of business, brand, and experience. We guide innovation and transformative growth for purpose-driven business.
Business & Innovation - We uncover your organization's value and market opportunities to create trajectories for a future you.
- Growth Strategy
- Launch Strategy
- Innovation Strategy
- Business Model Design
Brand & Activation - We help you discover your brand's purpose and then design your brand to deliver upon it.
- Brand Strategy
- Story-telling
- Content Strategy
- Brand Design
- Web Design and Development
Experience & Culture - We transform the experiences people have with your organization for a more sustainable future.
- Customer Experience
- Employee Experience
- Product and Service Design
Recent Accomplishments
- Helped a client achieve over 300% growth upon designing and launching technology that changed the culture.
- Helped a client achieve over $350m in booked revenue after only 18 months of designing and launching a new vertical.
- Helped a client develop 15 leaders to take on Executive roles within 3 years of launching the program.
- Helped a client connect 250+ employees around the country to embrace a unified culture for the first time in 25 years.