24/7 Multichannel Customer Support

Professional call center services including inbound customer service, technical support, complaint resolution, order processing, and outbound sales or lead generation. Powered by advanced call center technology and skilled agents to ensure exceptional service and scalability.

HelpSquad is a leading customer service outsourcing company with a focus on providing superior quality support across various communication channels such as voice, SMS, email, chat, and social media. Ranked top Customer Service Outsourcing company for 2024 by The CX Lead.

Our services cater to a wide range of clients, from startups to Fortune 500 companies, including renowned brands like Mason Bottle, National University, and Slinger Bag. With a team of expert agents and cutting-edge technology, we ensure that our clients receive top-notch customer service that exceeds their expectations.

In addition to our customer service outsourcing expertise, HelpSquad also offers virtual assistant services. Our highly skilled VAs are equipped to handle a diverse range of tasks, from managing customer service inquiries and appointments to supporting ticket management and live chat answering. Whether our clients require assistance on a daily basis or for specific projects, our virtual assistants are trained to provide a seamless and efficient experience, allowing businesses to focus on their core operations while we handle the rest.

Furthermore, HelpSquad provides comprehensive BPO call center services, both inbound and outbound. With our professional agents and state-of-the-art call center infrastructure, we deliver exceptional support to our clients. Whether it is handling customer inquiries and complaints or making outbound sales calls, we have the expertise and resources to manage high call volumes while maintaining the highest level of professionalism.