Customer Service Outsourcing

Specialized call agents trained to handle legal intake calls, capture case details accurately, and provide an exceptional experience for prospective clients to law firms.

Go Answer is a leading bilingual outsourced solution for companies of all shapes and sizes. We provide live, virtual receptionist and legal intake services to thousands of small businesses and professionals, 24/7/365.

Go Answer aims to build rapport, cultivate happiness and establish trust by providing your callers with a personalized experience, specific to your business requirements. In return, clients capture more business, experience increased customer satisfaction and retention, and see a reduction in overall customer support cost.

Named, “The Coolest Thing to Ever Happen to Call Centers” by Crains, Go Answer has gained global recognition for its success by staying true to our small business roots and core values.