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Service Details
Comprehensive IT managed services tailored to support contact center technology infrastructure. Includes network monitoring, cybersecurity, system integration, and proactive maintenance to ensure optimal uptime and performance.
About Global Response
Global Response was founded in 1974 by Herman Shooster, who learned about customer care long before he started Global Response. We offer a full range of contact center services, including high-touch customer care, inbound sales, order processing, chat, email, SMS text and social media support. Global Response is a true contact center, going beyond traditional call center services to interact with your customers via any channel they choose.