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Service Details
Real-time monitoring and ethnographic research into Twitter conversations around your brand and industry, providing detailed insight into sentiment, trends, and community behavior to inform your tactical outreach.
About Feedback
Feedback help agencies and brands drive sales and improve customer engagement through a deeper understanding of their audiences. Unlike traditional research methods or using software tools, we employ data scientists to observe behaviors, identify preferences and analyze findings exclusively within the digital/social space -- a unique methodology we refer to as "digital ethnography." We then provide very specific, tactical recommendations based on the research, which enables clients to immediately take action.